PetSmart Opens New Technology Center in Costa Rica

• In 2024, the company plans to hire 20 technology professionals from various disciplines. This number will increase to 100 within three years.
• The new facility will support PetSmart’s global operations.

Heredia, July 18, 2024 – PetSmart, the leading provider of products, services, and solutions for the lifetime needs of pets, inaugurated its new technology center in Costa Rica and announced the opening of new job positions.

Located in the Ultrapark 1 Free Zone in Heredia, the company’s new facility will support global operations in the United States, Canada, and Puerto Rico for PetSmart’s more than 1,670 stores, seven distribution centers, corporate offices, and e-commerce sites.

“PetSmart Costa Rica will be a critical extension of our organization, especially in the Technology area,” said Greg Fancher, Chief Information Technology Officer at PetSmart. “This new center will drive PetSmart’s digital transformation globally, allowing us to better serve our associates, pet owners, and the pets we care for,” he added.

To operate this new technology center in Costa Rica, the company plans to hire 20 professionals this year in areas such as data engineering, quality assurance, mobile app development, and SalesForce engineering. Additionally, it expects to hire approximately 100 employees over the next three years. Interested candidates can apply by sending their credentials to the following email address: costaricajobs@petsmart.com.

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“This investment is evidence of the trust companies place in our country’s specialized talent, contributing to the generation of quality jobs and consolidating Costa Rica as a leader in technological innovation in the region, further driving the growth of this sector in the country,” commented Laura López, General Manager of the Costa Rican Foreign Trade Promotion Agency (PROCOMER).

PetSmart offers a wide range of pet food and products, as well as services such as veterinary care, dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs like PetSmart Charities and PetSmart Charities of Canada, through which the company has helped over ten million pets find a home.