Information technologies in the supply chain

Supply chains have drastically evolved from their inception to the complex systems that exist today. Over the past 30 years especially, the ability to move goods and products around the world on a massive scale has grown significantly with globalization, inventions such as containers and barcodes, and the emergence of artificial intelligence.

Industry leaders predict that in the coming years, more companies will adopt fully integrated digitized solutions to optimize their business and ensure a competitive advantage. The right solutions help companies manage their moving parts more effectively and efficiently. They give teams access to essential information in real time, fostering better collaboration and more informed decision-making hand in hand with information technology, something that becomes even more important during the pandemic. These are two of the key options:

1. Enterprise resource planning software (ERP), integrates and manages all the key functions of a company in a single system, including supply chains, human resources, accounting, sales and customer relationship management (CRM).

• Cloud-based software (SaaS), can be a cost-effective solution for businesses and provide users with real-time analytics, as well as the ability to scale up or down quickly. They benefit from regular updates and are serviced by providers.

As more of the world’s business shifts to online systems, many providers now offer cloud-based services, either on an off-site basis or from on-site deployment.

Source: Unleashed Business Tips                   Date: March 01-2021

Effects on Costa Rica exports

The current situation that several industries are going through worldwide, as a result of the pandemic, has required that many business and work models have to be rethought, such as supply chains to make them more efficient and profitable, before this ICTs offer for a wide range of solutions, cloud systems have been the alternative with the greatest demand, and like many other changes caused by this crisis, it is likely that it will continue in the medium and long term.

Costa Rica is classified as the third exporter of high technology in Latin America, since it has developed companies that offer specialized software services, APPS development, digital content production, the cloud and technical support, among others. Costa Rican talent is guiding towards customer service, talent, quality and innovation, which make the country’s offer unique. Additionally, it should be noted that 88% of the companies in the sector have experience in international markets such as the United States, Panama and Guatemala, which stand out among the main export destinations. In addition, it stands out as the third country in innovation in Latin America according to the Global Innovation Index (WIPO).

If you are interested in learning more about Costa Rica’s ICTs and world-class standards for your supply chain, please let us know at newyork@procomer.com.